Warranty: Your Peace of Mind with Red Light Studio

We understand that any product involving electronics and moving parts carries the potential for unforeseen malfunctions.At Red Light Studio Pty Ltd, we believe in standing behind the quality and reliability of our devices, and that’s why we offer a robust warranty to provide you with complete peace of mind.

3-Year Comprehensive Warranty: Every Red Light Studio device is backed by a 3-year warranty covering the entire unit. If you ever encounter an issue, our dedicated customer support team is ready to assist you. We’ll promptly arrange for repairs or, if necessary, a complete replacement of the unit, ensuring minimal disruption to your therapeutic routine.

Replacement Parts: We take pride in the craftsmanship of our products and guarantee them to be free from manufacturing defects in both materials and workmanship. Should any part prove defective, we’ll gladly repair or replace it at no additional cost, unless the damage results from negligence, misuse, unauthorized modifications, or improper installation.

Warranty Scope and Exclusions: The warranty period begins on the date of purchase and is exclusive to the original purchaser, not transferable to any third party. It’s essential to note that the warranty does not cover damages caused by misuse, accidents, abuse, improper installation, or exposure to environmental factors like fire, excessive heat, or natural hazards.

Liability Limitations: Red Light Studio Pty Ltd will not be held responsible for any special, indirect, or consequential damages arising from the use of the product, its components, or any associated parts. Additionally, we are not liable for any personal injury or claims resulting from the use, installation, or servicing of the product.

Your satisfaction and well-being are paramount to us. We are committed to providing you with a seamless ownership experience and ensuring that you can enjoy the benefits of red light therapy with confidence. Should you have any inquiries or require assistance, please don’t hesitate to contact our customer support team. We’re always here to help!